INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?
Yes, you will receive the same product as seen in the picture.

Where can I view my sales receipt?
You can view your sales receipt in your email inbox, your user account on the website, the order confirmation page after purchase, or by contacting customer support. Additionally, check your digital wallet or payment service, or refer to your bank/credit card statement for transaction details.

How can I return an item?

Initiate return in "My Orders" section. Pack securely with return slip. Ship item. Await confirmation. Refund/exchange processed. Contact support if needed.

Will you restock items indicated as “out of stock?”
We cannot guarantee restocking for items indicated as out of stock, as availability depends on various factors such as demand and supply chain considerations. However, you can check our website or contact our customer support for updates on restocking or alternative options.

Where can I ship my order?
You can ship your order to the address provided during the checkout process. Ensure the accuracy of the shipping address before finalizing your purchase to guarantee successful delivery. If you need to make changes to the shipping address, contact customer support as soon as possible to assist you with the necessary adjustments.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS